企业社会责任管理体系

一、企业社会责任观 Outlook on Corporate Social Responsibility

万达集团把做社会企业作为企业追求的最高目标。企业为社会而存在、发展，发展的终极目标是为社会服务、为社会做贡献。

Wanda Group regards being a social enterprise as its highest objective.Companies exist and develop for the sake of society,and the ultimate aim of their development is to serve and make contributions to society.

二、企业社会责任管理机构

Distribution of Corporate Social Responsibility Management Work

万达集团总裁办公会负责研究、制定万达集团的企业社会责任战略、目标及发展规划，策划重大企业社会责任活动，发布年度企业社会责任报告。

The President's Office Committee of Wanda Group is responsible for researching and formulating the Group's social responsibility("CSR")strategies,objectives,and development plans.It is also responsible for planning out major CSR events and issuing the annual CSR report.

万达集团企业文化中心负责万达集团企业社会责任工作的组织协调和规划的具体落实，指导各子公司开展企业社会责任相关工作。

Wanda Group's Corporate Culture Center is responsible for organizing,coordinating,and planning the specific implementation of the Group's CSR work in addition to providing guidance to the Group's subsidiaries as they implement their own CSR efforts.

万达集团建立了全媒体宣传平台，包括集团官网、月刊杂志、手机报、电梯视频、移动客户端等， 覆盖全面、及时有效地传播万达的社会责任理念，展示优秀社会责任实践，宣传“万达义工”精神。

Wanda Group has established a multimedia promotional platform that includes the Group's official website,a monthly internal magazine,mobile phone news,elevator news,and its own mobile phone application.With comprehensive coverage,this platform promptly and effectively communicates Wanda's philosophy of social responsibility,showcases outstanding examples of CSR achievements,and promotes the "Wanda volunteer" spirit.

三、企业社会责任管理制度 Corporate Social Responsibility Management Policies

万达集团建立了企业履行社会责任的制度体系，包括《慈善捐赠管理规定》、《扶贫、义工活动管理规定》等。

Wanda Group has established a system of policies for CSR fulfillment.These include Administrative Regulations for Charitable Donations and Administrative Regulations for Poverty Relief and Volunteer Events.

四、利益相关方管理 Stakeholder Management

万达集团是全球经营的大型企业集团，拥有10万名员工，超过1万家合作商家。万达在中国100多个城市拥有经营项目，2013年有12.2亿人次的顾客进入万达广场购物消费。万达集团的经营管理对众多利益相关方产生持续影响，万达集团通过与各利益相关方进行沟通和交流，明确利益相关方的要求与期望，并做出积极回应。

Wanda Group is a large global conglomerate.Aside from its 100,000 employees and over 10,000 partner businesses,it also operates projects in more than 100 cities across China.In 2013,customers made 1.22 billion visits to Wanda Plazas.The operational management of Wanda Group has a continuous impact upon a great many stakeholders.Through communication and exchange with stakeholders,Wanda Group clarifies and actively responds to their requirements and desires.